Welcome, on this page you can find first point of contact for each area.
Sales
If you have questions about our products or services, don’t hesitate to contact us by phone or email:
Support
To be able to create a support ticket you need to have an account to SPS Customer Hub.
To qualify for an account to SPS Customer Hub you need to be a certified technician and your organization must have a system specialist. If you fulfill the requirements you can request an account by sending an email to support team by using the email referred in this section.
Before you contact our support department and creating a ticket, make sure you done the basic trouble shooting, read the FAQ-page on portal and check internally with the system specialist within your organization.
Please make sure to include as much information as possible when creating a ticket (version numbers, firmware, logs and if possible, screenshots of the error message).
Order
All new orders and questions regarding ongoing orders needs to go through the order email. For questions regarding products and services should go though sales.
Finance
If you have any questions regarding invoicing or other query related to finance, contact us by phone or email.
Marketing
Question regarding marketing and marketing materials.
Don’t forget to check our portal under sales and marketing for information and datasheets.
Education
To check our course opportunities and book a course, please check our portal:
For other questions such as certifications etc. you can email us.
Visiting address
Pacom Group AB, 556081-8733
Drottning Kristinas Esplanad 10
170 67 Solna
Sweden